Each package contains everything in the one before it. Every feature below is included in your
monthly subscription unless it says otherwise.
Need a street address and your letters handled? Virtual Address
Need more than a mailbox? A staffed reception for your visitors and parcels, with meeting rooms, offices and phone answering available when you need them? Virtual Office
Use of address on your website, email footers & marketing
Business mailing address
Mail processed the same business day it arrives
Mail scanned & emailed to you
Letters held for collection
3 months
3 months
3 months
Parcels & courier deliveries received and held
1 month
1 month
Collect your mail in person
Manage your mail online
Set your own default mail handling
Standard or Express Post forwarding (at Cost)
Courier parcel forwarding (at Cost)
Additional business names (aliases)
Additional business names
$20.00 per month, each
Use the address for another business name or entity you own, such as a trading name, a trustee company or a related company.
Mail addressed to that name received and handled like your own
Visitors greeted in that name, as well as your main business name
Completely optional.
Only added if you choose it and billed on your monthly invoice, with no hidden fees.
Add or remove it at any time.
Additional business names
$20.00 per month, each
Use the address for another business name or entity you own, such as a trading name, a trustee company or a related company.
Mail addressed to that name received and handled like your own
Visitors greeted in that name, as well as your main business name
Completely optional.
Only added if you choose it and billed on your monthly invoice, with no hidden fees.
Add or remove it at any time.
Front Desk & Reception
Staffed reception, 8:30am to 5:30pm
Visitors greeted and your business represented
Messages taken and passed on
Receptionist phone answering
Receptionist phone answering
$90.00 per month, plus $1.00 per minute
Your calls answered in your business name and handled to your instructions.
Messages taken and sent to you by email or text
Calls announced and transferred to you, or to the right person for the enquiry
Or put straight through to you
Per-minute time charged only while actively engaged in your calls
Completely optional.
Only added if you choose it and billed on your monthly invoice, with no hidden fees.
Add or remove it at any time.
Receptionist phone answering
$90.00 per month, plus $1.00 per minute
Your calls answered in your business name and handled to your instructions.
Messages taken and sent to you by email or text
Calls announced and transferred to you, or to the right person for the enquiry
Or put straight through to you
Per-minute time charged only while actively engaged in your calls
Completely optional.
Only added if you choose it and billed on your monthly invoice, with no hidden fees.
Add or remove it at any time.
Offices & Meeting Room Hire
Book meeting rooms at member rates, billed per booking
Book offices and day suites at member rates, billed per booking
Book directly through the client portal
Add-ons and postage billed to your monthly invoice
Compliance & Registration
Registered office address with ASIC
Principal place of business
Your home address kept off the public register
ATO & ASIC correspondence
A verified, AUSTRAC-compliant address
Under Australia's anti-money laundering laws, a business must be verified before it can use
the address as its registered office or principal place of business. That's why it can be
listed with ASIC or the ATO on Registered Office only, once verification is complete.
If ASIC or ATO mail arrives on another package, we hold it and let you know straight away.
Then you choose:
Upgrade to Registered Office and complete verification, and the item is released to you
Or keep your package, and the item is returned to sender. We notify ASIC, and you update your address with them
Under Australia's anti-money laundering laws, a business must be verified before it can use
the address as its registered office or principal place of business. That's why it can be
listed with ASIC or the ATO on Registered Office only, once verification is complete.
If ASIC or ATO mail arrives on another package, we hold it and let you know straight away.
Then you choose:
Upgrade to Registered Office and complete verification, and the item is released to you
Or keep your package, and the item is returned to sender. We notify ASIC, and you update your address with them